Storage Shirley Accessibility Commitment
Storage Shirley is committed to providing a welcoming, accessible storage experience for all visitors and customers, including people with disabilities. This Accessibility Statement explains the steps we take to support digital and physical accessibility in the Storage Shirley area and how you can contact us about any accessibility needs or concerns.
Our Accessibility Standards
We aim for our website and digital services to be compatible with the Web Content Accessibility Guidelines, often known as WCAG 2.1, at the AA level. These guidelines are widely recognised as the international standard for making web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to apply these standards to key pages and user journeys that help customers find information about units, pricing, access hours, directions, and support available at Storage Shirley. We continue to review and improve our digital content so that it is easier to perceive, operate, understand, and use on different devices and assistive technologies.
Screen Reader Compatibility
We design and review our pages to work with common screen reader technologies used on desktop, laptop, tablet, and mobile devices. Where possible, we use clear headings, meaningful text for links and buttons, and descriptive alternative text for important images. We aim to ensure that essential content and form fields are announced in a logical order so that customers using screen readers can access information about Storage Shirley, manage bookings where available, and contact us without unnecessary barriers.
If you use a screen reader and find that any part of our content is unclear, missing, or difficult to navigate, you can get in touch and describe the issue, the page you were using, and the technology you rely on. This information helps us improve compatibility and address specific problems.
Keyboard Navigation
Our intention is that all main features of our website can be accessed without a mouse, using only a keyboard. This includes the ability to move through menus, forms, and interactive elements in a logical order and to clearly see which element is currently selected or focused. We work to provide visible focus indicators and predictable keyboard behaviour so that people who rely on keyboard navigation, switch devices, or alternative input methods can access Storage Shirley information.
If you experience difficulty using the site without a mouse or find that a particular control cannot be reached or activated using the keyboard, you can let us know which page and function were affected so we can investigate and improve.
Accessible Storage Shirley Area
Beyond our digital services, we aim to make the Storage Shirley area as accessible as reasonably possible. This may include clear directional signage, consideration of step-free routes where available, and support from our on-site or customer service teams to explain access arrangements. If you have specific accessibility needs related to parking, moving items, or entering and exiting units, you can contact us in advance so that we can discuss the most suitable options for you.
While some aspects of the physical site may be limited by existing building structures, we are committed to making reasonable adjustments where we can and to clearly explaining the facilities and access features that are currently available at Storage Shirley.
Ongoing Improvements
Accessibility is an ongoing process, and we regularly review our website, documents, and customer information to help identify and remove barriers. When we add new pages or features relating to Storage Shirley, we aim to build accessibility into the design from the start. We also welcome feedback from customers and visitors as this helps us prioritise updates that make the greatest practical difference.
Contact for Accessibility Requests
If you have any difficulty accessing information about Storage Shirley, using our website, or visiting the Storage Shirley area, you can contact us and request assistance or adjustments. When you do, please include details of your accessibility needs, the part of our service you were using, and any assistive technology involved. This helps us respond more effectively and, where possible, offer an alternative format or solution.
We take all accessibility requests and feedback seriously and will aim to respond within a reasonable time frame. Your comments help us provide a more inclusive service for everyone who uses Storage Shirley.
